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FAQs for Patients and Families
FAQs for Referring Professionals
Patients and Families
| Are there semi-private or private rooms
available? |
| Yes, there are a limited number
of semi-private and private rooms available at Hillcrest
Centre. You may wish to confirm with your insurance company
that it will pay for preferred accommodation in a rehabilitation
facility |
| Is long-term patient parking available? |
| Unfortunately, our parking
lot is too small to permit inpatients to leave cars there
while seeking treatment at Hillcrest Centre. Parking is
available, though, for visitors and for outpatients. The
parking rate is $5 a day. |
| Can I prevent getting osteoporosis? |
| Some people are more susceptible
to osteoporosis than others. To lower your risk, eat a
well balanced diet rich in calcium and vitamin D, exercise
regularly, limit your caffeine intake, and don't smoke.
You may also wish to speak with your doctor about a bone
mineral density test or preventive medication if you are
at high risk. |
| How are patients prepared for discharge
home? |
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You will be encouraged, if appropriate, to return home
for a weekend prior to discharge. This will provide
you with an opportunity to practice the skills that
you have learned in therapy and to identify any potential
problems.
The team will assist you with the discharge planning
process, and when necessary, recommend follow-up treatment
and services. The discharge planner and social worker
are available if you need assistance with any special
arrangements for your discharge.
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| Does therapy end on discharge? |
| Many of our patients continue
with therapy in their home, with help from community agencies
and from family and friends. Other patients may decide
to return to our program, or a similar program closer
to home, on an outpatient basis. |
Referring Professionals
| Is there a waiting list for services? |
| Due to the quick turnover of
our beds we do not usually have a waiting list. Please
contact the admissions coordinator for more information. |
| Is a medical referral required? |
| Yes, all of our services require
a medical referral. Please complete the standard OHA referral
forms for rehabilitation. |
| What therapy services are available
to patients at Hillcrest Centre? |
| We provide intensive physiotherapy
and occupational therapy to patients as well as hydrotherapy.
Our social worker may also work closely with some patients
to address the psychosocial aspects of their injury. Outside
of scheduled therapy, patients may work closely with nursing
staff to practice many daily living activities. Our clinical
team also includes pharmacy, nutritional services, advanced
practice leaders, discharge planners, physiatry, and medical
consultants. The MSK Program also has access to the services
provided at our other Toronto Rehab sites such as chiropody
clinics, dentistry, and eye clinics. |
| What is the average length of stay? |
| Generally, patients spend three
to four weeks in our Complex Musculoskeletal Service and
from four to five weeks in either of our Oncology or Multiple
Trauma services. |
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