Improving accessibility is the right thing to do.
The number of Canadians affected by disabling injury or illness in Canada now exceeds 4.4 million people. As Canada’s population ages, so too will the number of Canadians who live with a disabling injury, illness or chronic age-related condition. According to Statistics Canada, the population of Canadians with disabilities could increase to about 6.1 million by 2026.
Annual plans
| Annual Accessibility Plans |
2008/09 (PDF 147 KB) 2007/08 (PDF 0.08 MB) 2006/07 (PDF 0.5 MB) 2005/06 (PDF 0.7 KB) 2003/05 (PDF 1.2 MB) |
| Web Accessibility |
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IIn anticipation of the growing need to ensure older adults and those living with a disability have barrier-free access to facilities and services, and in accordance with provincial legislation, Toronto Rehab prepares an annual plan that guides the hospital’s ongoing approach to making our services and facilities as accessible as possible for all Ontarians.
Under the guidance of the hospital’s Accessibility Planning Committee (APC), annual accessibility plans are developed following extensive consultation with staff, visitors and patients to identify ways we can improve access for older adults and those with disabilities. Feedback on accessibility and the identification of barriers is gathered each year through the hospital’s operating plan development process.
The Accessibility for Ontarians with Disabilities Act (AODA) requires Toronto Rehab, and all other organizations and corporations in the province, to submit annual accessibility plans each fall to the Accessibility Directorate of Ontario. Plans must address barriers to people with disabilities and ways to remove and prevent them in the organization’s bylaws, policies, programs, practices and services. Copies of all accessibility plans developed since 2003 are posted here.
Accessibility isn’t just about removing barriers. It’s also about the way we interact with people who use our services. Effective January 2010, Toronto Rehab has put new policies in place that meet the requirements of the new Accessible Customer Service Standard under the AODA. Copies of these policies are available upon request. Please contact our Patient Relations Office at 416-597-3422, ext. 3207 or via e-mail at lordly.rhoda@torontorehab.on.ca.
As Toronto Rehab strives to improve the ability of all patients, families and other stakeholders to access our services, we welcome your input. If you have any feedback or concerns regarding accessibility planning at Toronto Rehab, please contact our Patient Relations Office at 416-597-3422, ext. 3207 or via e-mail at lordly.rhoda@torontorehab.on.ca.