Frequently Asked Questions

What is long-term care?
Long-term care is is for people who are not able to live independently or in their own homes and who require 24-hour nursing care to be available to meet their health and personal care needs. Long-term care centres were previously called nursing homes and homes for the aged.

What is the difference between long-term care and complex continuing care?
The main difference is the amount of nursing care that people require. Generally, people in complex continuing care require a greater amount of care from nurses and other healthcare professionals each day than people in long-term care facilities. In addition, long-term care facilities must meet provincial government design guidelines emphasizing their residential rather than institutional nature.

Toronto Rehab's Bickle Centre (formerly the Queen Elizabeth Centre), which is located on the same grounds as Lakeside Long-Term Care Centre, is a facility for complex continuing care.

Is the cost of long-term care covered by OHIP?
The Ministry of Health and Long-Term Care pays for the care received by all residents. Residents cover the cost of their accommodation. Accommodation rates are set by the government and apply to all long-term care facilities in Ontario. For more information, please contact the Toronto Community Care Access Centre at 416-506-9888.

What is Extendicare's role in Lakeside Long-Term Care Centre?
A. Toronto Rehab has contracted with Extendicare (Canada) Inc. to oversee the development, design and construction of the new building. Under this contract, Extendicare will also operate, manage and employ the staff in the facility. Toronto Rehab owns the building, holds the licence and is ultimately responsible for all aspects of the operation.

Extendicare has experience and expertise as a provider of high quality long-term care services. It has owned and managed long-term care facilities in Ontario for more than 30 years, providing day-to-day care to residents. Extendicare owns or operates 37 long-term care facilities across Ontario and is committed to caring for people with respect for their dignity and individuality.

How are persons admitted to Lakeside Long-Term Care Centre?
All applications to long-term care services in Ontario go through Community Care Access Centres (CCACs). In the case of Lakeside Long-Term Care Centre, the Toronto Community Care Access Centre decides who will be admitted. More information is available at www.torontoccac.com or by calling 416-506-9888.

If current patients in Bickle Centre would like to move to the long-term care facility, and they meet the criteria for this service, they can submit an application to the Toronto CCAC.